• Enter the address and all details in Latin letters. For USA please enter also the state. We cannot accept orders filled with special characters.
  • All displayed prices are without VAT. Prices with VAT are in brackets.
  • When shipping in EU to no VAT registred customers, all prices are with SK 20% VAT. If you have valid EU VAT number, enter it during checkout. After the VAT auto validation process you can shop without VAT.
  • For parcels shipped outside of EU we add 0% VAT.
  • Confirmation of your order should be delivered by automatic e-mail from “shop@konstantlab.audio”. Please check your spam-box before you e-mail us concerning the order.
  • Currently we accept PayPal payments to make sure our payments are secure.
  • PayPal checkout should also allow you to pay by card.
  • We also accept bank transfer payment.
  • Our PayPal address is “shop@konstantlab.audio” and name of legal company is Konstant Lab s.r.o.
  • E-shop orders should be shipped within 1 week (usually 3 days) after the order has been received. We will contact you if there’s a delay.
  • A buyer pays for the selected products and calculated shipping costs. Shipping costs vary based upon the weight of package and country of destination. We are shipping from Slovak republic, Europe.
  • We usually ship with DHL Express worldwide shipping which provides tracking information. DHL Express takes about 1-2 days to deliver in Europe and 2-3 days on rest of the world, depending on a destination.
  • In some cases we ship with Slovak Post service which provides tracking information. Slovak Post takes about 5-7 days to deliver depending on a destination.
  • If you need non-standard shipping service or payment method please contact us.
  • Konstant Lab s.r.o. does not save your credit card data – not does it hit our servers.
  • Return policy: if you are not satisfied with our product you can contact us by e-mail within 14 days of purchase to negotiate refund and sending it back (you have to pay the postage costs). In case of malfunction on your device caused by manufacturing you can send it back for repair, which will be finished and sent back latest 30 days after receiving the unit. In case of missing some parts contact us by e-mail and we will send them within 3 days. The post address is: Konstant Lab s.r.o. , Lúčna 1802/64, 90081 Šenkvice, Slovak Republic
  • contact: info@konstantlab.audio