• Enter the address and all details in Latin letters. For USA please enter also the state. We cannot accept orders filled with special characters.
  • All displayed prices are without VAT.
  • When shipping in EU, all prices are without VAT, Konstant Lab s.r.o. is not the VAT payer. For units shipped outside of  EU the customer is responsible for paying the tax.
  • Confirmation of your order should be delivered by automatic e-mail from “shop@konstantlab.audio”. Please check your spam-box before you e-mail us concerning the order.
  • Currently we accept PayPal payments to make sure our payments are secure.
  • PayPal checkout should also allow you to pay by card.
  • We also accept bank transfer payment.
  • Our PayPal address is “shop@konstantlab.audio” and name of legal company is Konstant Lab s.r.o.
  • E-shop orders should be shipped within 1 week (usually 2 days) after the order has been received. We will contact you if there’s a delay.
  • A buyer pays for the selected products and calculated shipping costs. Shipping costs vary based upon the weight of package and country of destination. We are shipping from Slovak republic, Europe.
  • We ship with Slovak Post which provides tracking information. Slovak Post takes about 5-7 days to deliver depending on a destination.
  • We also ship with DPD which provides faster delivery process and e-mail notification with tracking information with further options for handling the package. DPD takes about 1-3 days to deliver in EU. If you want to get DPD delivery, please contact us before palce the order via email.
  • If you need non-standard shipping service or payment method please contact us.
  • Konstant Lab s.r.o. does not save your credit card data – not does it hit our servers.
  • Return policy: if you are not satisfied with our product you can contact us by e-mail within 14 days of purchase to negotiate refund and sending it back (you have to pay the postage costs). In case of malfunction on your device caused by manufacturing you can send it back for repair, which will be finished and sent back latest 30 days after receiving the unit. In case of missing some parts contact us by e-mail and we will send them within 3 days. The post address is: Konstant Lab s.r.o. , Lúčna 1802/64, 90081 Šenkvice, Slovak Republic
  • contact: info@konstantlab.audio